Support
Get the support you need with Chilli Broadband
Send us an email for the fastest resolution to your support needs. Where possible emails will be answered within 1 business day
Chat
Get your questions answered fast with our online support. Chat to a customer service agent online during business hours.
System Status
Find out if there is an outage or issue with any of our services quickly with our online status page.
Phone
Contact our support hotline via phone during Australian business hours on 1300 777 004
Let us call you
Leave us your details and one of our friendly support staff will call you back within 1 business day (where possible).
Support Guides
Looking to setup new hardware and need instructions. Visit our Support Guides to find the information you're looking for.
It's simple to get started
Take the stress out of getting a new internet connection or mobile plan for your business. Get started with Chill Broadband with a couple of simple steps.
Choose your plan & sign up
We will send you any equipment requested
Plug in & follow our simple guides
Get your business online!
High performance services for business
Benefit from high availability, high redundancy & minimal disruption to ensure your business stays connected when you need it.
Experienced, tech support avaliable
Take advantage of the knowledge and know-how of our highly skilled team who ‘understand’ your business & keep you connected.
Chilli Broadband is focused on business
Get consistently high speeds, availability and uptime on our national network. It’s a connection your business can count on.
Easy Setup to get you connected faster
Switching your services to Chili Broadband is simple, fast, and hassle-free, keeping critical downtime for your business to a minimum.